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Safety Culture in your Hands
(This article featured in The Controller – Journal of Air Traffic Control, April 2012.) by Steve Shorrock, Human Factors and Safety Specialist, EUROCONTROL Are safety issues raised by front-line...
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Using the Safety Culture Discussion Cards: Tips from a user
I have received some great practical tips (and considerations for the future) from an ATC Safety colleague who had used the Safety Culture Discussion Cards with several different groups. Thanks to...
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Using the Safety Culture Discussion Cards to help understand textual data
‘What we call our data are really our own constructions of other people’s constructions of what they and their compatriots are up to’ (Geertz, 1973) Probably the most common approach to trying to...
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Using the Safety Culture Discussion Cards: Tips for SWOT analysis from a user
David Thompson, a Human Factors Specialist from NATS, UK, has provided some feedback on the use of the Safety Culture Discussion Cards for a SWOT analysis. David organised a session involving six...
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“So you have an under-reporting problem?” System barriers to incident reporting.
The reporting of safety occurrences and safety-relevant issues and conditions is an essential activity in a learning organisation. Unless people speak up, be it concerns about unreliable equipment,...
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The Principles of Punk Rock at Work
About the time I was born, a new musical genre emerged. Disillusioned with the rock music scene of the ’70s, a new music was created in the garages of the Western world: punk rock. What’s that got to...
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“Are we the baddies?!” Symbols and organisational cultures
Once your own culture becomes invisible to you, you know you have become a victim of it. There are, however, physical manifestations of our organizational life that we can notice – if we look: symbols....
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If it weren’t for the managers…
There is some evidence that authoritarian, bureaucratic management styles are still at large, but that does not license stereotyping and overgeneralisation. Photo: W_Minshull CC BY 2.0...
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What I learned from Velocity Barcelona 2014: Reflections on Human Factors,...
I went to Velocity EU 2014 in Barcelona this week – the conference for web operations/WebOps people (around 2000 participants in the US, around half that in Europe). Velocity is a great conference. The...
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The Principles of Punk Rock at Work
About the time I was born, a new musical genre emerged. Disillusioned with the rock music scene of the ’70s, a new music was created in the garages of the Western world: punk rock. What’s that got to...
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“Are we the baddies?!” Symbols and organisational cultures
Once your own culture becomes invisible to you, you know you have become a victim of it. There are, however, physical manifestations of our organizational life that we can notice – if we look: symbols....
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Human Factors at The Fringe
There have been many debates in human factors about its status as science or art or both, and the scientific literature has recorded some of the issues spanning back over 50 years (e.g., de Moraes,...
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Human Factors at The Fringe: Lemons Lemons Lemons Lemons Lemons
Walrus’ award-winning show returns to Edinburgh in Paines Plough’s Roundabout. ‘Let’s just talk until it goes.’ The average person will speak 123,205,750 words in a lifetime. But what if there were a...
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Human Factors at The Fringe: Every Brilliant Thing
You’re six years old. Mum’s in hospital. Dad says she’s done something stupid. She finds it hard to be happy. You make a list of everything that’s brilliant about the world. Everything worth living...
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Just culture: Who are we really afraid of?
Douglas Sprott CC BY-NC 2.0 https://flic.kr/p/5orYgw When we think about just culture, we usually think about accidents and incidents, associated ‘honest mistakes’ and ‘negligence’ (by whatever name),...
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The Archetypes of Human Work: 3. Taboo
This is the third in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The...
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The Archetypes of Human Work: 4. Ignorance and Fantasy
This is the fourth in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The...
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The Archetypes of Human Work: 5. Projection
This is the fifth in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The...
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The Archetypes of Human Work: 6. P.R. and Subterfuge
This is the sixth in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see here. The...
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The Archetypes of Human Work: 7. Defunct
This is the seventh and last in a series of posts on The Archetypes of Human Work, which are based on the interactions or relationships between The Varieties of Human Work. For an introduction, see...
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